Orbyt removes complexity and enables you to reach your customers using their preferred channels whilst enhancing the customer journey
Leading organisations are improving the customer experience and are realising the benefits of digital transformation. Orbyt seamlessly integrates with your existing communication strategy, removing the complexity to implement the best possible user journey and customer experience
Customers can opt for their preferred method of payment, from Direct Debit, mobile wallet and card payments. An efficient identity verification process, through open banking and two factor authentication, helps you provide a better customer payment experience by removing frustrating barriers.
To augment your call to action, a fully customised landing page with your business brand, URL and company information is configured to provide continuity and reassurance for your customers. Such as: leading through to the payment page for a seamless experience and optimised customer journey. The landing page can function as an interactive invoice with a link that takes the customer to their PDF invoices, which will be stored in Orbyt’s eArchive.
Provides you the ability to easily change the communication to your customers by the use of dynamic zones, that enables upselling, promotion and awareness. This self-serve flexibility gives you the agility and efficiency to make these changes yourself without the need for costly change control and lengthy composition changes.
Orbyt can automatically send personalised notifications and soft reminders to your customers, reminding them of a call to action via interactive SMS or email. Smart Reminders can also be used for automated notifications of outstanding payments, improving your operational efficiency and payment recovery effectiveness.
Customers choose their preferred billing and communication methods.
Automated smart reminders and flexible payment options get your bills paid quicker.
View live billing status and discover actionable insights.
Easily include upselling, regulatory changes or key messages. Reducing additional customer notifications and cost of change.
Manual processing is time-consuming and at risk of human error.
Every single invoice sent digitally uses 25g less carbon than a paper invoice.
ORBYT AT A GLANCE
Orbyt supports clients and partners with all their digital communication, customer journey and payments
36%
Increase of new subscribers by offering a new digital onboarding channel
£2m
In yearly savings since implementing Orbyt
10x
More digital invoicing since implementing Orbyt
98%
Digital distribution rate. From 66% to 98% in six years
25g
Carbon Footprint Reduction (Per document from paper to digital)
200+
CRM/ERP integrations
250+
Successful projects integrated
100%
System availability
89%
First contact resolution in support
87%
Average Digitalisation Rate
Stats based on customer reporting
Orbyt is a market-leading integrated Software-as-a-Service platform providing a one-stop shop for multi-channel distribution and payments, driving accounts receivable automation and digitisation.
Dynamically distribute with precision and speed. Drive digitalisation, and reduce the environmental footprint, while at the same time helping you reach customers in their preferred channel.
Reach your customers in their preferred device/channel for a seamless payment experience. The customer can easily pay through their desired method - such as direct debit, credit card, mobile wallets, account-to-account payments, and more.
The Orbyt platform delivers real-time visibility across all communication channels, that is highly secure, stable and easy to integrate with a wide variety of legacy and modern applications.
Based on your location, we think you may prefer the United Kingdom website, where you'll get regional content, offerings, and contacts.
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Based on your location, we think you may prefer the Danish website, where you'll get regional content, offerings, and contacts.
Based on your location, we think you may prefer the Finnish website, where you'll get regional content, offerings, and contacts.
United Kingdom
Sweden
Denmark
Finland