Platform

One modern, flexible, secure, and robust platform covering the whole value chain for digital communications

Centralised, secure and reliable access to your data 24/7

Our end-to-end integrated SaaS solution for digital communication and payments runs on the Orbyt platform, easily integrated with a wide variety of legacy and modern applications

SOLUTION HIGHLIGHTS

The Orbyt platform

The Orbyt platform handles all kinds of outbound and inbound files and channels between different systems

  • Self-service dashboard
  • Security and stability
  • Easy ERP/CRM Integraton
  • Archive

Explore all features

Platform Features

Orbyt is a fast-implemented, tailored solution that adapts to your systems and your data sources. There is no need for changes in your IT systems. Implementation takes weeks rather than months

Illustration of computer showing Orbyt dashboard

Self-service dashboard

Access to a dashboard with drill-down functionality, showing real-time information regarding production, distribution and payment status.

Illustration of computer screen showing Orbyt portal with different types of documents all being imported

Archive

Full PDF archiving is stored and auto-deleted based on retention rules. The archived data can be displayed either via the Orbyt portal or an API.

Illustration of devices and padlock - Orbyt security

Security and stability

Orbyt achieves 100% uptime on the core platform. To secure the platform we deploy a comprehensive information security regime. Orbyt’s information security and data privacy approach, including management systems, are all compliant with appropriate accreditation.

Illustration of computer screen showing web page with laptop next to it showing code - Orbyt

API

Orbyts' platform seamlessly integrates with existing and legacy systems. All data, ERP, CRM, or other software can be supported.

Key benefits for clients

Customer experience

Customer experience and personalised communication

Customers choose their preferred billing and communication methods.

Reduce costly late payments

Reduce costly late payments and improve cashflow

Automated smart reminders and flexible payment options get your bills paid quicker.

Real-time analysis and reporting

Real-time analysis and reporting

View live billing status and discover actionable insights.

Dynamic Marketing Zones

Dynamic Marketing Zones

Easily include upselling, regulatory changes or key messages. Reducing additional customer notifications and cost of change.

Prioritise valuable staff time

Prioritise valuable staff time

Manual processing is time-consuming and at risk of human error.

Improve CSR

Improve CSR

Every single invoice sent digitally uses 25g less carbon than a paper invoice.

ORBYT AT A GLANCE

Why businesses choose Orbyt

Orbyt supports clients and partners with all their digital communication, customer journey and payments

PROVEN CUSTOMER RESULTS

36%

Increase of new subscribers by offering a new digital onboarding channel

£2m

In yearly savings since implementing Orbyt

10x

More digital invoicing since implementing Orbyt

98%

Digital distribution rate. From 66% to 98% in six years

25g

Carbon Footprint Reduction (Per document from paper to digital)

ORBYT DELIVERS

200+

CRM/ERP integrations

250+

Successful projects integrated

100%

System availability

89%

First contact resolution in support

84%

Average Digitalisation Rate

Stats based on customer reporting

quote

“We have become much more efficient in several ways. More than anything, it’s easy to navigate, even for brand-new customer service staff. It’s an amazing tool for us”

Trond Thorsen

Head of System Department at Lede AS.

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