Cut Debt Collection Costs

Are rising costs in debt collection affecting your bottom line?
There’s a smarter way to optimise your workflows

AI-Powered Calls: Automate up to 60% of routine calls
RCS messaging: Achieve up to 10x higher engagement rates
Unmatched Email Reach: Delivering important reminders and updates.
SMART Paper: up to 5x more effective than standard paper outreach.

How Orbyt supports Debt Collection

By strategically engaging with customers across their preferred channels, you can significantly improve your collection rates and streamline your processes. Orbyt offers a suite of automated, unified communication tools to reduce costs and improve debtor engagement, including:

Unrivalled Email Reach

With 90%+ reach and impressive average open rates of 21-25%, email remains a cornerstone for delivering important reminders and updates.

Explore email >>

Leverage QR Codes

QR code payment adoption in the UK has seen over 25% year-on-year increase, highlighting its growing importance.

Explore QR codes >>

Next-Gen Engagement with RCS

Explore the future of messaging with RCS. This rich content format can drive up to 10x engagement compared to traditional SMS, allowing for more interactive and persuasive communication.

Explore RCS >>

Intelligent AI Outreach Calling

Free up agents and scale your outreach effortlessly. AI voice agents can handle over 60% of routine calls, ensuring consistent follow-up and freeing your team to focus on more complex cases.

Explore AI outreach>>

Unrivaled Email Reach:

Email remains a strong preference for receiving bills for many customers, with 90%+ reach it remains a cornerstone for delivering important reminders and updates.

Ultimately, offering both SMS and email options ensures that customer communication needs and preferences are met. With Orbyt your customers choose their preferred channels and the system automatically ensures communication channels are tailored to their preference, which helps improve engagement and builds stronger relationships.

FACT: Emails have impressive open rates of 21-25%,

Leverage QR Codes

QR codes are widely used and can greatly improve the customer experience. Customers can easily scan a QR code with their smartphones, providing an instant link to their account. This results in faster payments, an enhanced customer experience, and cost savings for your business.

Orbyt can add a unique QR code to your existing communications, directing customers straight to your payment page providing a seamless experience and vastly improving the customers experience. Getting started couldn’t be easier, with no IT expertise needed.

FACT: Businesses can achieve up to 30% higher engagement rates by using QR Codes

Proven transformation

Automated multichannel outreach sees up to 25% increase in debtor engagement

Rich Communication Services (RCS)

RCS is the next generation of messaging. It is a secure and verified messaging channel that combines the global reach of SMS with a more versatile, feature rich and engaging experience. As a result RCS is the ideal channel to maximise reach and send highly personalised, multimedia and interactive content creating a branded, memorable and engaging customer experience.

Always at the forefront of new technologies, Orbyt maximises the dynamic features of RCS through our billing and collections platform. The resulting improvements in customer communication and engagement drive efficiencies and provide a competitive edge which are key to the success and growth of every business.

FACT: See up to 10x engagement with RCS

Intelligent AI Outreach Calling

AI agents are revolutionising customer service. By integrating the latest conversational AI technology into your business, you can deliver exceptional customer experience while freeing up your agents, allowing you to effortlessly scale outreach.

By working with Orbyt to include intelligent automation and create a personalised, proactive approach to managing customer accounts ensures consistent communications, freeing your team to focus on more complex cases and positioning your organisation with a competitive advantage.

FACT: AI voice agents can handle over 60% of routine calls

Ready to Cut Debt Collection Costs?

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ORBYT AT A GLANCE

Why Debt Collection Agencies choose Orbyt

Orbyt can automate your collections outreach, saving you time and money

30%

Operational savings

28%

Improvement in collection rates

60%

Of routine calls automated

30%

Reduction in Late Payments

Cut Debt Collection Costs

How Orbyt supports Debt Collection

Unrivalled Email Reach

Leverage QR Codes

Next-Gen Engagement with RCS

Intelligent AI Outreach Calling

Unrivaled Email Reach:

Leverage QR Codes

Proven transformation

Rich Communication Services (RCS)

Intelligent AI Outreach Calling

Ready to Cut Debt Collection Costs?

Why Debt Collection Agencies choose Orbyt

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