Orbyt removes complexity and enables you to reach your customers using their preferred channels whilst enhancing the customer journey
Leading organisations are improving the customer experience and are realising the benefits of digital transformation. Orbyt seamlessly integrates with your existing communication strategy, removing the complexity to implement the best possible user journey and customer experience
It is not always possible to move all your customers straight to digital, so for those still receiving paper, Orbyt will make them as interactive and efficient as possible whilst encouraging the transition to digital. Smart features such as QR codes, link customers seamlessly through to your call to action.
To augment your call to action, a fully customised landing page with your business brand, URL and company information is configured to provide continuity and reassurance for your customers. Such as: leading through to the payment page for a seamless experience and optimised customer journey.
Provides you the ability to easily change the communication to your customers by the use of dynamic zones, that enables upselling, promotion and awareness. This self-serve flexibility gives you the agility and efficiency to make these changes yourself without the need for costly change control and lengthy composition changes.
Orbyt can automatically send personalised notifications and soft reminders to your customers, reminding them of a call to action via interactive SMS or email. Smart Reminders can also be used for automated notifications of outstanding payments, improving your operational efficiency and payment recovery effectiveness.
Customers choose their preferred billing and communication methods.
Automated smart reminders and flexible payment options get your bills paid quicker.
View live billing status and discover actionable insights.
Easily include upselling, regulatory changes or key messages. Reducing additional customer notifications and cost of change.
Manual processing is time-consuming and at risk of human error.
Every single invoice sent digitally uses 25g less carbon than a paper invoice.
ORBYT AT A GLANCE
Orbyt supports clients and partners with all their digital communication, customer journey and payments
36%
Increase of new subscribers by offering a new digital onboarding channel
£2m
In yearly savings since implementing Orbyt
10x
More digital invoicing since implementing Orbyt
98%
Digital distribution rate. From 66% to 98% in six years
25g
Carbon Footprint Reduction (Per document from paper to digital)
200+
CRM/ERP integrations
250+
Successful projects integrated
100%
System availability
89%
First contact resolution in support
87%
Average Digitalisation Rate
Stats based on customer reporting
Orbyt is the only invoicing and payment platform purpose-built for invoice-heavy businesses, bridging the gap between high-volume B2C and B2B billing. Orbyt delivers improved CX, faster cash collection, and better insights.
Dynamically distribute with precision and speed. Drive digitalisation, and reduce the environmental footprint, while at the same time helping you reach customers in their preferred channel.
Reach your customers in their preferred device/channel for a seamless payment experience. The customer can easily pay through their desired method - such as direct debit, credit card, mobile wallets, account-to-account payments, and more.
The Orbyt platform delivers real-time visibility across all communication channels, that is highly secure, stable and easy to integrate with a wide variety of legacy and modern applications.
