Improve cash flow, minimise your environmental footprint, and connect with customers seamlessly across their chosen channels through Orbyt’s multi-channel SaaS platform
Orbyt helps drive digitalisation and reduce your environmental footprint, while at the same time helping you to reach customers in their preferred channel
A multi-channel communication platform so you can always reach your customers. We connect you via email, mobile, print, and post. No matter what the preferred method of dialogue is, Orbyt has it covered.
Transition to digital is a process and it is not always possible to convert customers immediately. Our platform accelerates your customers digital journey with smart and interactive paper. Our roadmap provides your customer with clear and simple steps to move across to digital, saving on print and postage costs.
In the platform, our clients can configure fallback rules, segmentation, and trigger events for communication with customers. We provide real time visibility on all communications, so you can see the exact moment a customer interacts with your message or makes payment.
Orbyt continuously updates the portfolio of available channels, as well as integrates with new ones. Orbyt complies with the rules in effect for the respective channel at any given time.
Customers choose their preferred billing and communication methods.
Automated smart reminders and flexible payment options get your bills paid quicker.
View live billing status and discover actionable insights.
Easily include upselling, regulatory changes or key messages. Reducing additional customer notifications and cost of change.
Manual processing is time-consuming and at risk of human error.
Every single invoice sent digitally uses 25g less carbon than a paper invoice.
ORBYT AT A GLANCE
Orbyt supports clients and partners with all their digital communication, customer journey and payments
36%
Increase of new subscribers by offering a new digital onboarding channel
£2m
In yearly savings since implementing Orbyt
10x
More digital invoicing since implementing Orbyt
98%
Digital distribution rate. From 66% to 98% in six years
25g
Carbon Footprint Reduction (Per document from paper to digital)
200+
CRM/ERP integrations
250+
Successful projects integrated
100%
System availability
89%
First contact resolution in support
87%
Average Digitalisation Rate
Stats based on customer reporting
Orbyt is the only invoicing and payment platform purpose-built for invoice-heavy businesses, bridging the gap between high-volume B2C and B2B billing. Orbyt delivers improved CX, faster cash collection, and better insights.
Orbyt enables a smarter and more efficient customer journey, enhancing the overall customer experience. Deliver personalised messages with a clear call to action to cater for individual customer preferences.
Reach your customers in their preferred device/channel for a seamless payment experience. The customer can easily pay through their desired method - such as direct debit, credit card, mobile wallets, account-to-account payments, and more.
The Orbyt platform delivers real-time visibility across all communication channels, that is highly secure, stable and easy to integrate with a wide variety of legacy and modern applications.