Mandatory Two-factor authentication

From 21.01.2023 EDIGard will have two-factor authentication (2FA) as a mandatory step when logging into ediEX. Two-factor authentication (2FA) is an additional layer of security that is used to protect your personal/business accounts and it requires the user to provide two different authentication factors in order to get access.

By requiring two-factor authentication (2FA) as an additional step, the risk of unauthorized access to your account is significantly reduced. In case someone were to obtain your password through phishing, data breaches, or other means, you would still need your secondary login credentials to gain access to your account.

What does this mean for you and your company?

• No shared user accounts (e.g. shared support user logins), all accounts should be personal. Your company admin can add new company users
• Improved security
• Increased traceability

You need to have a working two-factor authentication app on your phone, see some examples below:

• Google Authenticator (Google Play,App Store)
• Microsoft Authenticator (Google Play,App Store)
• Twilio Authy 2-Factor Authentication (Google Play,App Store)

Please find instructions on how to set it up below:

How to set up two-factor authentication

How to reset two-factor authentication

Thank you for your understanding and cooperation as we work to keep your information safe and secure. If you have any questions, please contact us at  for further assistance.