Platform
One modern, flexible, secure, and robust platform covering the whole value chain for digital communications
Centralised, secure and reliable access to your data 24/7
Our end-to-end integrated SaaS solution for digital communication and payments runs on the Orbyt platform, easily integrated with a wide variety of legacy and modern applications
SOLUTION HIGHLIGHTS
The Orbyt platform
The Orbyt platform handles all kinds of outbound and inbound files and channels between different systems
- Self-service dashboard
- Security and stability
- Easy ERP/CRM Integraton
- Archive
Explore all features
Platform Features
Orbyt is a fast-implemented, tailored solution that adapts to your systems and your data sources. There is no need for changes in your IT systems. Implementation takes weeks rather than months
Self-service dashboard
Access to a dashboard with drill-down functionality, showing real-time information regarding production, distribution and payment status.
Archive
Full PDF archiving is stored and auto-deleted based on retention rules. The archived data can be displayed either via the Orbyt portal or an API.
Security and stability
Orbyt achieves 100% uptime on the core platform. To secure the platform we deploy a comprehensive information security regime. Orbyt’s information security and data privacy approach, including management systems, are all compliant with appropriate accreditation.
API
Orbyts' platform seamlessly integrates with existing and legacy systems. All data, ERP, CRM, or other software can be supported.
Key benefits for clients
Customer experience and personalised communication
Customers choose their preferred billing and communication methods.
Reduce costly late payments and improve cashflow
Automated smart reminders and flexible payment options get your bills paid quicker.
Real-time analysis and reporting
View live billing status and discover actionable insights.
Dynamic Marketing Zones
Easily include upselling, regulatory changes or key messages. Reducing additional customer notifications and cost of change.
Prioritise valuable staff time
Manual processing is time-consuming and at risk of human error.
Improve CSR
Every single invoice sent digitally uses 25g less carbon than a paper invoice.
ORBYT AT A GLANCE
Why businesses choose Orbyt
Orbyt supports clients and partners with all their digital communication, customer journey and payments
PROVEN CUSTOMER RESULTS
36%
Increase of new subscribers by offering a new digital onboarding channel
£2m
In yearly savings since implementing Orbyt
10x
More digital invoicing since implementing Orbyt
98%
Digital distribution rate. From 66% to 98% in six years
25g
Carbon Footprint Reduction (Per document from paper to digital)
ORBYT DELIVERS
200+
CRM/ERP integrations
250+
Successful projects integrated
100%
System availability
89%
First contact resolution in support
87%
Average Digitalisation Rate
Stats based on customer reporting
“We have become much more efficient in several ways. More than anything, it’s easy to navigate, even for brand-new customer service staff. It’s an amazing tool for us”
Trond Thorsen
Head of System Department at Lede AS.
