UK governments Future of Payments Review
The outcome of the UK governments Future of Payments Review was unequivocal in its findings that consumers demand frictionless and secure payment processes
Do your payment requests achieve this objective?
Discover what Orbyt's platform can do for you.
The outcome of the UK governments Future of Payments Review was unequivocal in its findings that consumers demand frictionless and secure payment processes
Consumers find communications containing web links for different payment methods confusing, these are viewed as signposts and hurdles
By restricting all payment options, such as excluding mobile wallets and Open Banking, payment friction is heightened
By not applying automated business rules some consumers take an undue early settlement discount, this takes resources and time to resolve
Take a look at your own requests for payment, it’s probably a myriad of signposts, whilst the modern and effective way is a simple ‘click to pay’
Reminder processes are often labour intensive. Are your reminders fully automated and touchless?
By not prioritising Open Banking you are paying significant card fees
“We can focus on the customers and their needs. We are segmenting and sharing different messages, and of course, distributing these in the relevant channels”
Jorn Stromberg, Head of IT application operation and management
OBOS
ORBYT AT A GLANCE
We support our clients to succeed in their digital transformation objectives
36%
Increase of new subscribers by offering a new digital onboarding channel
£2m
In yearly savings since implementing Orbyt
10x
More digital invoicing since implementing Orbyt
98%
Digital distribution rate. From 66% to 98% in six years
25g
Carbon Footprint Reduction (Per document from paper to digital)
200+
CRM/ERP integrations
250+
Successful projects integrated
100%
System availability
89%
First contact resolution in support
84%
Average Digitalisation Rate