At Orbyt, we are proud to partner with companies that play a vital role in their communities. One of these is Elmea AS, the grid company within the Lofotkraft Group. Elmea operates and develops the electricity grid across six municipalities in Lofoten, ensuring a stable supply of power to residents and businesses in the region.

When Elmea decided to change their customer management system, it also became natural to review related solutions. That is where Orbyt came in. According to Siri Sund, Head of Customer at Elmea, the choice was clear:

”We chose Orbyt as our invoice distributor because the company appears very forward-looking, with smart, well-thought-out and efficient solutions. In addition, Orbyt offers competitive prices.”

Professional implementation process

From the start of the collaboration, Elmea experienced a seamless and highly professional process. With a dedicated project manager, Elmea had close dialogue and support throughout the project period, and even into the first weeks of operations with weekly status meetings.

“We had a very good dialogue with our project manager. They were highly competent, responded quickly to our inquiries, and were very pleasant to work with,”

says Sund.

Orbyt’s Project Manager, Ørjan Dahl Madsen, echoes this sentiment:

“Working with Elmea has been a truly positive experience. Their hands-on approach and strong engagement throughout the project made it both smooth and successful. It’s been a real pleasure collaborating with such a committed team.”

Benefits of Orbyt’s solution

By choosing Orbyt, Elmea gained a comprehensive and efficient solution for invoice distribution. Among the key benefits are:

• A comprehensive solution with one single provider to manage all invoice distribution.
• Elimination of manual maintenance of payment channels in their customer system.
• Automated invoice distribution, sent according to a defined priority sequence.
• Easy access to invoices through a user-friendly invoice archive with strong search capabilities.
• Improved efficiency in terms of both time and cost savings.

Sund highlights what she sees as the single biggest advantage of the solution:

“The greatest benefit is Orbyt’s automatic distribution across different channels, which means we no longer need to maintain invoice channels manually for each customer.”

Increasing the digitalisation rate

Elmea has, over the years, worked on the digitalisation of invoice distribution. With Orbyt’s solution, the company has further reduced the need for printing to an absolute minimum. This step forward not only streamlines internal processes but also supports Elmea’s commitment to efficient and sustainable operations.

A partnership for the future

Reflecting on the experience, Sund highlights her overall satisfaction with Orbyt’s solution and partnership:

“I would gladly recommend Orbyt to others.”

At Orbyt, we are delighted to support Elmea in delivering reliable energy to the people and businesses of Lofoten, and ensuring that their internal operations are efficient, modern, and future-ready.