At Orbyt, growth has never been about scale for scale’s sake. It’s about delivering real value, consistently, compliantly, and with deep expertise, no matter where our customers operate.

Our 2025 Customer Survey confirms that this approach is working.

Strong results, sustained trust:

Overall results – 2025: 91.0%

Overall results – 2024: 90.0%

Maintaining a 90%+ overall satisfaction score year-on-year is no small achievement, especially as Orbyt continues to expand rapidly across geographies, industries, and regulatory environments. It reflects not just strong technology, but strong relationships, built on trust, responsiveness, and a clear understanding of our customers’ challenges.

“Orbyt are definitely our #1 provider, great solution, great team, highly responsive, and delivering real value.”

Experts who solve real problems

Across the survey, customers consistently rated Orbyt highly for:

• Stability and performance of the platform
• Ability to deliver technical solutions that solve real business challenges
• Development of new, relevant functionality
• Ease of use and overall user experience

These results reinforce what defines Orbyt: a company of experts. Our teams combine deep technical knowledge with practical business understanding, ensuring solutions are not only compliant and robust, but genuinely useful in day-to-day operations.

Global reach, local knowledge

Orbyt operates across a wide geographic footprint, supporting customers throughout the Nordics, the UK, and Europe. The survey reflects strong satisfaction across all regions and industries, from finance and utilities to telecoms, insurance, the public sector, and beyond.

This reach is underpinned by local regulatory expertise in every country we operate in. Customers trust Orbyt to remain compliant as rules evolve, whether it’s invoicing formats, distribution networks, or payment regulations. Compliance is not an afterthought; it’s built into our platform, our processes, and our people.

Growing fast, without losing what matters

Rapid expansion often puts customer relationships at risk. Our 2025 results show the opposite.

Customers continue to rate Orbyt highly for:

• Project management and delivery within agreed timelines and budgets
• Responsiveness and availability of support teams
• Proactive engagement from Key Account Managers
• Long-term partnership and trust

This tells a clear story: Orbyt can scale while staying close to customers. We grow, adapt, and innovate, without compromising on service quality or personal engagement.

Looking Ahead

As Orbyt continues to expand into new markets and support increasingly complex customer needs, one thing remains constant: our commitment to helping customers succeed.

The 2025 Customer Survey confirms that Orbyt is not just a platform provider, but a trusted, proactive business partner. One that combines expertise, compliance, and innovation with a genuinely people-first approach.

And that’s how we plan to keep our customers happy, wherever they do business.